Buying profitably from Symcon.
Budget-conscious customers. Shrinking margins. Stiffening competition.
In today’s tough economy, our clients everywhere are finding it more difficult to stay profitable and on the path for growth. Succeeding today not only means working harder, it means working smarter and to locate those hidden opportunities to drive revenue and cut costs.
In that light, it’s an especially appropriate time for manufacturers to review all aspects of their business operations (even those that seem routine) to see where changes might be made for the better. One promising area, often overlooked, is the sourcing of supplies and parts.
For years, many manufacturers have turned to Symcon instead of OEM’s because of the pricing advantages we offer. But the discussion doesn’t end here. Pricing is important, but it’s simply one element of the overall value that Symcon delivers. The relationship with our customers goes way beyond the simple filling of orders. Our clients are our business partners. We work with our clients to enhance revenue, to reduce current costs and avoid future costs.
Working with Symcon is different. Compared to an OEM we vary by size, reach, product offering and dozens of other ways. In that sense, we cannot be compared to a larger OEM. These days Symcon is doing more and more to gain and retain business. We realize that success does not necessarily hinge on competing on price alone.
Nowadays customers have more opportunity than ever to evaluate Symcon and the products and services we provide. Below Symcon provides a systematic approach of several compelling reasons for our clients to do business with us. We use these following nine specific criteria’s on a daily basis. Using these important criteria’s our clients can compare and then acknowledge that our total offering is more interesting than working with an OEM.
Quality must be a given. Symcon is delivering OEM and /or OEM-equivalent product quality. A less-expensive product represents value only if it performs as it should. It is one thing to claim quality; it’s another entirely to be able to prove it. Symcon does not only claim to deliver quality products, Symcon is proving it.
- One-stop shop.
Symcon offers one-stop shopping. For both convenience and efficiency, many clients are attracted to suppliers that offer a broad line of quality products. This is our advantage, as opposed to an OEM who offers just a single brand or line of products. There is a considerable difference in the breadth of product offerings carried by Symcon. By consolidating more consumable/parts supply with Symcon our customers limit their number of sourcing partners, this streamlines invoicing while reducing operational and logistical costs.
- Product know-how.
Symcon has committed sales and marketing personnel, we are industry veterans. To be a true business partner, your supplier must have people who know the industry, are technically proficient, and are willing and able to provide advance information on new products. Our committed staff demonstrates knowledge and interest in our clients overall business over time, not just with a single transaction.
- Innovative purchasing programs.
Symcon offers innovative purchasing and incentive programs. Symcon rewards loyal clients by helping them decrease the costs of doing business. Talk to Symcon, we will listen to our clients needs. This way we can put together a product package and apply a direct discount or an incentive program.
- Competitive pricing.
Symcon offers competitive pricing. Symcon is not only offering consistent lower pricing compared to OEM products, our pricing is logical and easy to understand. We remind our clients that overall cost is more than the price of one aspect in their manufacturing process, it is the amount paid for several. Low pricing is a much larger advantage if all aspects of the manufacturing process are included. This is where our clients will find their savings.
- Dependable order processing.
Symcon performs rapid, dependable order processing. Our clients need products when they need them. Symcon does not only know how to sell products, Symcon also knows how to move them and this reduces the clients need for large inventories while minimizing machine downtime. Symcon automatic order processing helps to speed turnaround time while making the process easier. Urgent orders that come in after couriers pick-up will dropped off personally by one of our co-workers at a couriers location.
- Product warranties.
Symcon provides meaningful product warranties. Clients want do business with suppliers that take responsibility if issues arise with their products. We understand this and take ownership on the products we sell. Symcon warranties to offer quality assurance and performance this clearly delineates performance measures.
- Service and support
Symcon offers excellent customer service and tech support. Symcon is able to understand and respond to needs quickly, with skilled tech support personnel available who understand our product line.
- Financially secure
Symcon is experienced and financially secure. In the past decade we all have seen a fair amount of consolidation and failure within the industry. It’s safer to deal with Symcon that has a solid industry experience, a firm financial footing and a good reputation. Symcon has a strong client base and we have worked hard to achieve this and we are even more motivated to maintain this. This is a real advantage for our clients.
Symcon is highly committed on all nine of these criteria’s and we are working hard to merit our clients business. Symcon strives to deliver quality, reliability and service from a single source. We will help our clients to develop longstanding value with their customers while increasing sales and decreasing overall cost. This will assist overall profitability. And, especially in these tough economic times, our clients should demand nothing less.